Google has had a rocky launch of its new physical mapping app, with users having a tough time finding it in their shopping carts.
The company had promised its new app would be a better option for the masses, but its lack of an app store has now been noticed by many users.
Some users have been left frustrated after they tried to download the app, while others are still experiencing technical difficulties, according to The Verge.
According to Google, its launch was not as smooth as many expected.
“Unfortunately, our team was not able to successfully roll out the first version of the Google Maps app this morning,” a Google spokesperson said in a statement to The Times.
“We’re working hard to get the app out as quickly as possible and are disappointed that we couldn’t get it out as soon as we planned.
We’re sorry that we didn’t get a quick response from our customers on the app launch day, and we’re working to fix that as soon the app is out.”
Google Maps has been in the works for some time, and is being built for a number of platforms, including Android, Windows Phone, and Apple’s iOS and tvOS.
It will be available to download as a free app for all of those platforms, but it won’t be available for everyone.
Users can also access the app from the web or by using an ad-supported app.
Users will need to download an ad blocker app, which will also block Google Maps from working with other apps, like Instagram, if they want to access the new app.
It’s unclear if the problems will persist for the next few days, as Google said it will continue to test the app in the coming days.
Google also released an update to its Maps app today, adding an additional navigation option to the map, which users will be able to tap on to access.
Users can find out more about the new Maps app in Google’s blog post.