By Andrew SiffThe outage that struck New York City’s subway network this week has prompted officials to ask users to switch to the Metrocard and pay extra for the convenience.
The MTA said Wednesday that all commuters will be able to access the subway at their regular stations on Saturday, but there will be some adjustments to the timetable and fares, as well as the ability to use an Uber or Lyft app.
If you are using the subway, there will still be a 30-minute delay in the system and will need to call the MTA to update your account.
MetroCard users will still need to upgrade to a new card, which costs $20 a month, starting on Jan. 4.
The new cards will be sold in stores for $20.
For commuters who are on Metro cards, the MTA says the changes will apply to all trains that run through New York’s subways.
The Metrocard program, which was introduced in 2010 and was expanded in 2013, has been widely praised for saving commuters money and keeping them from going without pay.
But it has also led to problems for some riders.
For example, riders on the No. 7 train that started service on the New Jersey-New York City line last week were stuck for more than 30 minutes at a time while waiting for a bus to pick them up.
The Metropolitan Transportation Authority said it is working to make changes to how the program operates and has been contacting customers to try to get them to switch.
But MTA spokesman Kevin Ortiz said the agency would not provide any further details until it received more information.
“It’s a very complex system,” he said.
“We’re just trying to get the information out there to let people know.”
There were also reports of service disruptions that affected more than 1.4 million customers, including many from Washington, D.C.
Metrocard users are supposed to be able use their cards in their normal stations on weekends and holidays, but the service has been hit by several weeks of delays.
Ortiz said that the agency is working with the Metropolitan Transportation Board and the New Yorkers Transit Authority to resolve the issues.
The agency is offering a 30 percent discount on all new Metrocard transactions starting Friday.
But for customers who already have a Metrocard, they will need the change to get through the transition period, Ortiz said.